Visayan Electric Company, Inc. (VECO) is the second largest electric utility in the Philippines. It serves the cities of Cebu, Mandaue, Talisay, Naga and four municipalities of the greater part of Metro Cebu - Liloan, Consolacion, Minglanilla and San Fernando. Its franchise service covers an area of about 674 km2 with an estimated population of 1.73 million.VECO utilizes various state-of-the-art technologies in its operations to improve its efficiency and service. It uses a SCADA (Supervisory Control and Data Acquisition) system to monitor and control its electric distribution assets via remote control. It also has a GIS (Geographic Information System) to map and manage its facilities.
It has two full service centers equipped with Voice Over Internet Protocol (VoIP) telephone system integrated with a Customer Relation Management System (CRMS). The first full service center is located at SM City Cebu while the second one, intended to serve the needs of customers in the southern part of the franchise area, is in Talisay City. VECO is owned and managed by publicly-listed Aboitiz Power Corporation (PSE: AP) and Vivant Corporation. Approximately 800 individual shareholders comprise the VECO shareholders' roster.
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