Employee Relations and Employee Engagement

•  Manage local consultation processes and requirements
• Manage external risks and ensure compliance with external legislative requirements
• Support legal entity related boards (e.g. Supervisory boards)
• Provide country specific SME ER/IR advice
• Act as trusted advisor/ offer coaching for front line LMs (formal/informal)
• Develop and leverage relationship with internal Employee Representative bodies
• Translate global ER philosophy to local ER Strategy and plan
• Run proactive interventions aimed at improving quality of leadership/ employee engagement through line managers
• Develop and execute country-specific culture and work environment programmes incl. health and welfare design and application
• Drive and support an inclusive workforce and the overall D&I agenda for the Country
• Manage high-impact or high-risk individual or collective disciplinary, grievance or other ER/IR issues.
   
  Industrial relations
• Represent Shell externally as a recognised expert in country-specific issues
• Prevent and manage industrial action
• Have oversight and influence of major contractors in their IR strategy/tactics where applicable (liaise with CP)
• Assess IR management component of contractor tenders and manage relationship with employers of contractors (regulation of terms, co-employment risk)
   
  HSSE, Compliance & Ethics
• Set up local crisis management governance and manage HR angle of crisis in collaboration with key stakeholders like Country Chair, RE, Health and Services
• Sense (also through the line and HR Advice) what goes on in the organization and anticipate what topics can grow into grievances
• Lead HR investigations, GHL complaints and other grievances
• Ensure duty of care towards employees and contractors (worker welfare)
   
  Capability and community building
• Ensure robust information & knowledge management relating to country specific ER/IR content
• Collaborate with HR Expertise to ensure good solid knowledge of Labor Practices standards internally and keeping up to date with the external news and development
• Coach HR Advisors and Line Managers on quality ER, Ethics & Compliance

Requirements

• A Bachelor or Master Degree in related field or Human Resource Management would be an advantage.  
  
• Strong communications / interpersonal & presentation skills. 
• Ability to work in teams and networks. 
• Personal Leadership and initiative. 
  
• Learning Orientation & an Enterprise First mindset. 
• Good command of written and spoken English and Thai.
  
  Special Challenges
  
  HR professionalism – protect our license to operate. Country ER/IR Advisors should be the experts on employee engagement, industrial relations and complex case management:
• Able to identify and understand local external market trends (economic, political, social) and derives insights to drive effective a long-term ER/IR environment.
  
• Organizational health/capability diagnostic and design skills.
• Strong diagnostic and evaluation skills – able to distill key themes and value drivers from complex and sometimes conflicting data and insights.
• Influencing skills to effectively manage a broad range of both external and internal stakeholders including 3rd party bodies and government agencies.
• Deep subject matter expertise in country-specific ER/IR legislation, regulations, directives, practices and processes
• Deep subject matter expertise in country-specific employee representative processes